Bossier City Utilities is committed to working to enhance the Customer Relations experience and make things as easy as possible for our Customers. Bossier City Utilities is pleased to announce that we have partnered with Tyler Payments. Beginning August 6, 2024 Bossier City will offer customers online, autopay and over the phone payment options through Tyler Payments. This change means that each customer will need to re-register their online account, re-enter stored payment information, re-enroll for paperless billing (e-billing) and also re-enroll for autopay. First Billing recurring payments that are currently set up will end on July 26, 2024. All payments made between July 26, 2024 through August 5, 2024 can be made by mail, in person in our office or through our drop box. We want our citizens to be informed that the payment processing fees will be changing also. The new fees are: Credit Card Service Fee: 3.50% eChecks: $0.95 Please note that there is an additional fee of $0.50 per transaction for automated phone system payments. Additional information is available on the Bossier City website at www.bossiercity.org. You can also get information by calling Customer Service at (318) 741-8757.